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4.6

AVERAGE RATING

Based on 100 reviews

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John Hamilton

John Hamilton

Folks, these are your guys! Their patience and willingness to help was endless. No pressure, no rush, and a huge selection to choose from. We put down new LVP in our basement.
And then, there is the all important installation. Ilker was our guy and we were soooo impressed. He and his assistant were prompt, courteous, and had an eagle eye for detail.
I can’t say enough about the level of service, and the quality of product we ended up with.
THIS is the store you want to deal with!

Diane Baltgailis

Diane Baltgailis

We used Deerfoot Carpet and Flooring Inc. to replace our entire main floor in laminte flooring. The product began to pull apart, leaving gaps due to manufacturing defects. Deerfoot Carpet and Flooring took full responsibity for the issue, replacing the entire floor and the baseboards at their cost while pursuing compensation from the manufacturer. The new floors are without issue and look stunning! We highly recommend this company for the quality of their work as well as their integrity in pursuing costomer satisfaction! A huge thank you to Nicole who worked tirelessly to resolve the situation, also thanks to Alana, Necati and crew for a job well done!!!! Sincerely, Diane and Mike

Cathy Johnson

Cathy Johnson

Had an exceptional experience at Deerfoot Carpet recently. The staff were knowledgeable, helpful and so professional throughout the process and we are absolutely delighted with the end result. This was for a commercial space and we really needed the guidance of professionals for the special requirements we were operating with. Tony and his team took such good care of us – highly recommend Deerfoot Carpet!

Ben Klepacki

Ben Klepacki

The experience was excellent. I got recommended them from my realtor. Dealt with Nichole and honestly the best sales experience I’ve had in years. Great pricing and great service. Highly recommend!

Flavia G. Sant’Anna

Flavia G. Sant’Anna

We rent a unit that had carpets and tiles. Our little one has severe ling issues, and for our blessing, the landlord was already plannin on replace them. We decided to look around for a good alternative that would be either affordable and (most important!) safe for her.

We spent hours quoting with other companies, and could not find a better price for the labour and meterial. Corinne is a sweetheart! 💚 She took time to explain the differences among floor types and discuss our needs (a heavy duty, waterproof and low in VOC’s material). She found the best material, the best prices and dealt with condo and landlord directly to ensure there were no gaps nor doubts. The costumer service she deliveries is unbelievable… she really cares about her clients and is very easy to communicate with!

Tamer was our instalation guy, and he is just amazing! He came in to do all the measurements and when the deal was finished, he performed the installation (all by himself!)! He is organized, had all the tools needed with him and performed an excellent job! He is very reliable, thoughtful and flexible! He even accommodated some of our family’s needs to make sure all of us were ok during the service time!

Our landlord is happy with the results, and so are we! Totally recommended!

Denis

Denis

We had a very good experience dealing with Deerfoot Carpet & Flooring.

Paul Geronazzo and Paul Fougères came to our condo to evaluate whether or not the existing faded hardwood floors could be sanded and refurbished. Based on their professional opinion we decided to replace the hardwood floors and all carpets with new Luxury Vinyl Planks.
Paul Geronazzo our sales associate was very personable and really listened to what we were looking for. Paul was very accommodating and provided additional information to help with our condo board requirements.
Paul also provided and sent us home with some large samples so that we could see if this flooring was really what we wanted.
Paul Gernazzo was able to work within our condo board schedule and get the installation organized very quickly.

Our installer Paul Fougères and his son were great to deal with. They delivered our flooring on the Canada Day long weekend up to the second floor while the elevator is out of service. 1300 square feet or luxury vinyl planks is heavy work to move to the second floor. Paul Fougères and his son were on time each day, kept an organized and clean work space and did a great job removing the old flooring and carpet. They went above and beyond when they removed 2 old cabinets that were left behind from the previous owners. They were done within a week.

Overall we are very pleased with our Luxury Vinyl Planks flooring purchase experience from Sales Associate Paul Geronazzo at Deerfoot Carpet & Flooring. We are also extremely pleased by the installation work that was done by Paul Fougères and his son. We would not hesitate recommend to recommend Deerfoot Carpet and Flooring and Fougères Hardwood Inc. to anyone.

Shane R

Shane R

If I could give them six stars I would. Impeccable service. Called and spoke to Dave and he was super helpful right off the bat. Gave me a ballpark of what to expect for costs, etc. even took the time to find me some remnants which made my carpet replacement much less expensive. It was a Saturday and my install was done by noon on Sunday. Really happy with my new carpet, price was super reasonable, and the level of service was something you just don’t get very often these days. Would definitely call them up again for any future flooring needs.

Tracy C

Tracy C

Dante was awesome to work with. His service was on point, unfortunately there were supplier issues (that he did a ton of leg work to find other options for us BEFORE calling us to give us the bad news) which were out of his control but he really went above and beyond to make things happen for us! All in all he helped us navigate what could have been a very stressful situation with our tight timeline and made it as seamless as he could! Our install was done by Ilker who was also amazing, communicative and very professional, he did a great job! Thank you Dante and Ilker!

Barry Robinson

Barry Robinson

We replaced about 2000 sq ft of worn out carpet in our home. Nichole provided excellent information and advice about the carpet options. We were able to schedule installation while we were away on vacation which was convenient. Tamer did an excellent job installing the carpet. Deerfoot Carpet’s price quote was competitive with other quotes we got. Service was excellent throughout. We would definitely come back to Deerfoot Carpet in the future.

Jacqueline Chang

Jacqueline Chang

Five star experience from start to finish. Jason the store rep was extremely helpful and responsive as I picked my carpet. The installer and service people were excellent. I would definitely use them again.