Frequently Asked Questions

Yes, Deerfoot Carpet & Flooring supplies commercial carpets in Calgary. Our most popular commercial carpet options are the Searchlight commercial nylon carpeting and the Palladian nylon carpet tile, both durable to handle high traffic and engineered for long-term use.

When you choose Deerfoot Carpet & Flooring to purchase and install your flooring, we will take care of all of the logistics involved. We have installation crews available for job site prep, demolition, floor levelling, and furniture moving. We can take apart your existing flooring and discard them.

Yes, every carpet floor installation includes a re-stretch warranty for up to two years after installation. Our carpet installers are insured, bondable, certified, and privately operated.

No, we offer free estimates on all of our flooring products. Our process is convenient and we don’t require an in-home visit. Simply send us pictures of your space where you’d like carpet installed and we will get back to you with a free estimate on your floor installation.

Carpet offers comfort and warmth as no other flooring type can. Their cushioned surface provides safety for young children and seniors and the insulating properties help cut down noise. One of the biggest advantages of carpet is their affordability compared to other flooring materials.

We carry natural and synthetic carpets from some of the top brands. You can choose from low-pile carpets to plush, high-pile options in a variety of colours and designs.

We carry Mohawk, Shaw Floors, Godfrey Hirst, Karastan, DreamWeaver, and Kraus.

There are two types of hardwood flooring – solid hardwood and engineered hardwood. Hardwood flooring is made from solid wood harvested from any hardwood tree species or grade. They are a dense and durable type of flooring that can last for generations if maintained properly.

Solid hardwood is made from one solid piece of 100% natural wood while engineered hardwood is manufactured with layers of plywood that are bonded with heat, pressure, and adhesives.

Most manufacturers recommend both solid and engineered hardwood be acclimated in the space for no less than 72 hours.

There are many different varieties of hardwood flooring with a wide selection of colours and grain patterns to choose from. We supply some of the highest quality hardwood floorings from top brands that offer different species such as birch, walnut, oak, cherry, maple, hickory, bamboo, and more.

The time it takes to install hardwood floors depends on the size of the room, the conditioning of the existing floor, and the complexity of the process such as angles, tight corners, and unique areas of the room. Keep in mind that hardwood also needs to acclimate to the space for at least 72 hours. To give you an idea of installation time, a standard 10’ by 20’ bedroom hardwood installation can take anywhere from 2-3 hours.

There are many advantages of hardwood flooring that make them one of the most popular flooring choices for both residential and commercial settings. Hardwood floors offer strength and durability that will last for many years and can transform any space, bringing an elegant, sophisticated, and high-end feel. 

Furthermore, hardwood flooring is incredibly easy to maintain and can boost your property’s resale value. Regardless of current home design trends, hardwood has a timeless quality that can match any decor with a variety of finishes to choose from.

While laminate flooring is moisture-resistant, they are not completely waterproof. Spilled liquids won’t ruin a laminate floor as long as they are wiped away. However, standing water can soak into the wood pulp core and cause laminate flooring to expand.

Laminate flooring typically has four layers – the backing layer, the core layer made of tightly compressed recycled wood, the image layer that’s designed to mimic wood, tile or stone, and the wear layer which is a clear protective layer to prevent scratches.

Yes. The image layer on laminate flooring is where the design is printed and can closely mimic hardwood flooring.

Laminate flooring comes in many different designs. The image layer of laminate flooring can mimic the look of hardwood, tile, and stone. The most popular laminate flooring style is hardwood because it can give the look of high-end hardwood at a fraction of the price. 

Laminate flooring is typically available in 7-millimetre to 12-millimetre thicknesses.

Cork flooring is made from the bark of cork oak trees which are native to Spain, Portugal, and Tunisia. Cork has been used in construction for centuries and has quickly gained popularity in Canada and the USA as a flooring option. Cork is one of the most beautiful types of flooring that is environmentally sustainable and durable.

Yes! Some types of cork flooring come with a locking system that makes it easy to install yourself.

Cork flooring can be cleaned and maintained the same way as hardwood flooring. Vacuum, sweep, and use a damp mop with a non-abrasive neutral floor cleaner. Avoid using oil-based cleaners and steam as this can damage the finish.

Pets typically do not damage cork floors, however active pets with sharp nails can cause nail dents.

Yes, cork floors expand and contract with temperature changes and can be affected by moisture. However, the impact of temperature and moisture is not a cause for concern as it would have to be extreme conditions to truly damage cork floors.

Vinyl plank and tile flooring are manufactured from synthetic materials, primarily PVC (Polyvinyl Chloride), a high-strength thermoplastic material. Vinyl flooring is typically composed of several layers – a base layer, an image layer that can mimic patterns such as wood, tile, and stone, and a transparent surface layer that helps prevent scratches. 

Vinyl plank and vinyl tile are made of the same materials, the difference being that they are constructed differently to produce different effects. Vinyl planks are made to resemble hardwood flooring while vinyl tiles are made to resemble porcelain or ceramic tiles.

Luxury vinyl is extremely durable because of the high-strength synthetic materials that it’s made from. Luxury vinyl is a popular choice because of its durability, cost-effectiveness, and easy maintenance.

You’ll typically find an underlayment placed beneath luxury vinyl flooring. The type of underlayment depends on where the luxury vinyl flooring will be installed and the quality of the subfloor.

The cost of installation depends on a number of factors, including how large the space is, the type of design, the type of underlayment, and the complexity of the project.

Yes, you can install luxury vinyl over most existing hard-surface floors. Keep in mind that uneven hard surfaces such as concrete may need to be levelled first for safety and to ensure that your luxury vinyl flooring looks its best.

The “best” tiles for flooring all depend on personal preference, your style, budget, the design you’re looking for, and the room you’ll be re-flooring. 

The most durable floor tile is porcelain as its resistant to damage from moisture, staining, furniture, and pets. Porcelain tiles are made from a much more refined clay than ceramic, making them extremely tough and resilient. They are an industry standard when it comes to high-quality, durable flooring.

Always follow the manufacturer’s recommendations for care and maintenance. Generally, you should sweep and vacuum regularly and mop tile with a gentle cleanser at least once a week or more depending on spills and foot traffic.

Unlike other types of flooring, installing tile floors can be labour-intensive and time-consuming. Tiles are heavy and require meticulous alignment to achieve the look desired. For the best results, tile installation should be left to experienced installers.

Natural stone floors are derived from stone that is naturally formed by the Earth’s crusts. Each slab of natural stone is completely unique and varies in appearance and texture. Some of the most popular types of natural stone floors are Granite, Quartzite, Limestone, Onyx, and more.

Natural stone tiles are most commonly used in kitchens and bathroom flooring. You can also use natural stone tiles for backsplashes, fireplace surroundings, feature walls, and other interior design details.

Natural stone is beautiful and can transform any space. They’re not only great for decorative purposes, but they are also some of the most durable materials that can last for years. They’re resistant to moisture damage, staining, and scratches and are easy to maintain.

This depends on the type of flooring. For example, carpet requires a different cleaning product than hardwood flooring. Some harsh cleaning chemicals can damage the coating on hardwood, oil-based products can damage cork and laminate flooring, and acidic products will take away the shine of vinyl. The proper floor cleaner protects your floors against damage, including fading, spotting, stains, mold and mildew, hazing, and more. If you’re unsure about what type of floor cleaning products to use, give us a call at 403-255-5880.

To maintain hardwood floors, sweep or vacuum regularly, at least once or twice a week depending on dirt level and foot traffic. Mop with water mixed with a gentle cleanser once a week and follow the manufacturer’s recommendations on treating scratches and dents.

Never use steam on hardwood floors, avoid abrasive cleansers, and remove wet spills right away. Consider adding a runner and area rugs in high-traffic areas and place floor mats at entranceways to prevent damage from moisture and dirt.

For most types of floorings, it’s best to wait a day or two before moving furniture back in after installation. Our professional installers will let you know about cure times for your specific flooring and the best time to place furniture onto your newly installed floors.

Yes, our flooring products are safe for animals. Keep in mind that sharp nails and active pets may scratch some flooring surfaces such as hardwood and cork.

We carry a variety of floor care and cleaning products from top brands such as Bona, Mohawk, Shaw Floors, Armstrong Flooring, Preverco, and Forbo Flooring Systems. We can recommend floor care products for the specific type of flooring material you choose.

No, hardwood flooring is not waterproof. Any liquids should be wiped away from engineered wood flooring and solid wood flooring right away.

Yes, solid wood flooring is typically secured into position by gluing or nailing down the planks to the subfloor.

Solid hardwood is more susceptible to dings and scratches – however, solid hardwood floors can be more scratch-resistant with the proper finish. Contact us to learn more about the best protection and durability for hardwood floors.

Most hardwood floors can handle multiple refinishings over the decades. Refinishing is key to keeping your solid hardwood floors looking great, and is a cost-effective way to update your floors without a full replacement.

Some of the most durable solid hardwood floorings are oak and bamboo. These hardwoods are less susceptible to scratches than other softer woods.

The ‘better’ option is really dependent on what you’re looking for. Solid hardwood is better for longevity, and it’s hard to beat the look and warmth of natural wood. On the other hand, engineered hardwood is better for cost and is resistant to expansion and contraction.

Solid wood flooring is extremely durable and can last for decades before it needs to be refinished.

We recommend waiting 24-48 hours after installation before walking on your new hardwood floors. Keep pets off the floor for a few days and wait at least four days before placing furniture.

Most engineered hardwood flooring can be refinished multiple times, depending on the thickness of the wear layer. If you’re unsure, contact us at Deerfoot Carpet & Flooring, and we’d be happy to help.

Like solid hardwood, engineered hardwood comes in a range of different wood specifies. Some of the most durable engineered hardwood floorings are oak, hickory, mahogany, maple, and ebony.

Most engineered hardwood is water resistant to a certain degree but is not completely waterproof. When liquid is left to stand on engineered hardwood, it can get into the cracks and cause buckling and warping.

Some of the best cleaners for engineered hardwood are gentle cleansers specifically formulated for hardwood and white vinegar mixed with lukewarm water. Mix 1 cup of vinegar with 2 gallons of water and use a damp mop to clean engineered hardwood floors. Be sure the mop is only damp and not completely soaked.

Yes, it’s ok to mop engineered hardwood floors with a damp mop. Be sure the mop is not soaking wet, and don’t let any areas puddle.

Engineered hardwood needs time to ‘acclimate’ to the environment before installation, where the moisture content of the wood and the air are balanced. Acclimation time varies by wood species and the product, but most engineered hardwood floors need at least 3 days to acclimate.

Engineered wood flooring can last up to 20-30 years when maintained properly.